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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tawanda Tboss

Tawanda Tboss

October 31, 2024

5  out of  5
rating by Tawanda Tboss
"Friendly"
We responded:
"Thank you, Tawanda! We're so glad you had a friendly experience with us. 😊 If there's ever anything more, we can help with, don’t hesitate to reach out!"
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Carol Schwietert

October 31, 2024

5  out of  5
rating by Carol Schwietert
"I've been with Kris Yoder State Farm for more than 12 years now, and I must say, their team is exceptional"
We responded:
"Thank you so much, Carol, for trusting the Kris Yoder State Farm agent office for over 12 years! We're grateful for your loyalty and so pleased to hear that our team has been able to provide exceptional service along the way. Here's to many more years of serving you!"
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SEAThunder 44531

October 31, 2024

5  out of  5
rating by SEAThunder 44531
"Tracy Nolan was a pleasure to work with and was able to hold a conversation with me while not wasting any time. And getting me what I needed without it feeling like I was talking to a huge agency. She was really down to earth and if I need to call back, I hope she picks up every time! :)"
We responded:
"Thank you for sharing your experience with us! We're thrilled that Tracy made your experience feel personal and efficient, just like working with a trusted friend rather than a big agency. We'll make sure Tracy sees your kind words, and we look forward to assisting you again—hopefully, with her on the other end of the line! 😊"
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Alfredo Ketzler

October 27, 2024

5  out of  5
rating by Alfredo Ketzler
"Always very quick to respond."
We responded:
"Thanks for the stars my friend. We try to be efficient, responsive and thorough. It's always a pleasure to work with you. Kris Yoder - State Farm Insurance"
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Sharon Patrick Berrian

October 11, 2024

5  out of  5
rating by Sharon Patrick Berrian
"Thx you for meeting with us & addressing our concerns. We certainly appreciate the savings. Sharon Berrian"
We responded:
"Thank you, Sharon, for taking the time to give us some feedback. I'm glad you felt the time reviewing your policies was valuable. We certainly appreciate your loyalty and will work hard every day to earn it. All the best, Kris Yoder State Farm Agent"
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Chrystal Deyette

October 4, 2024

5  out of  5
rating by Chrystal Deyette
"I love having this branch of State Farm for all of my insurance needs. Not only is Veronica H. amazing at her job she absolutely cares fully beyond it!! She is always on top of everything we need and makes life much much easier on me!"
We responded:
"Hey Chrystal, I'm so happy you're happy. We try to create an old school customer experience, and we do what we do because we care. We hope to earn your business at every interaction. We're happy to serve your insurance needs. Kris Yoder-State farm "
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Jordan Gardner

October 2, 2024

5  out of  5
rating by Jordan Gardner
"My husband and I worked with Veronica to get set up with homeowners and auto insurance with State Farm. We had a wonderful time chatting with her! She took down all the information she needed, and had a quote back to us within about an hour. Then we chatted again for just a few minutes and had everything finalized and switched over. LOVE the experience we've had so far!!"
We responded:
"Thank you, Jordan! We’re so glad to hear you had a great experience. It’s wonderful to know the process was smooth and efficient for both you and your husband. Welcome to the State Farm family! If you ever need anything, we’re just a call away. - Kris Yoder State Farm Insurance Agent in Fairbanks "
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John Summers

September 30, 2024

5  out of  5
rating by John Summers
"Very friendly and professional, felt like I was dealing with someone I’d known for years."
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Rick Busch

August 26, 2024

5  out of  5
rating by Rick Busch
"Jamie T. was so helpful."
We responded:
"Hi Rick, thank you for your feedback. Jamie is a blessing for sure. We thank you for your business and look forward to assisting you with all your insurance needs. Kris Yoder-State Farm Insurance"
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Lori Alexander

August 26, 2024

5  out of  5
rating by Lori Alexander
"An actual insurance agency that gives you a fast quote and returns phone calls promptly. Wow!!!! I called a few local agencies in Fairbanks, none of them returned my calls or if they did it was weeks later. Kris Yoder agency was very nice, prompt and returned calls. I can trust them to actually return my call or pick up the phone if an accident happens."
We responded:
"Thank you so much for your kind words, Lori! We're glad to hear that you had a positive experience with our team. At the Kris Yoder State Farm Agent office, we believe that prompt communication and reliable service are key, especially when it comes to your insurance needs. Your trust means a lot to us, and we're here to support you whenever you need us. Please don't hesitate to reach out if there's anything else we can do for you! - Kris Yoder State Farm Insurance Agent"
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Linda Krzykowski

August 22, 2024

5  out of  5
rating by Linda Krzykowski
"Always very helpful!!!!"
We responded:
"Kind words Linda. Veronica always gives 100% to our customers and to her team mates. I appreciate her and you!"
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Dave Cox

August 17, 2024

5  out of  5
rating by Dave Cox
"She was professional, and friendly. Helped me in quick fashion."
We responded:
"Thanks, Dave! I’m glad I could assist you quickly and make the process smooth. Don’t hesitate to reach out! - Kris Yoder State Farm insurance agent"
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Audrey Gaona-Sasai

August 16, 2024

5  out of  5
rating by Audrey Gaona-Sasai
"Veronica was timely, informative and professional."
We responded:
"Hi Audrey, thank you so much for your feedback. I'm glad my team was able to assist you and give you quality service. -Kris Yoder State Farm Insurance Agency."
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Lynne Goldbach

August 14, 2024

5  out of  5
rating by Lynne Goldbach
"Kris Agency always seems there for customer. Local service, and wonderful staff. Thanks for your help Great rates also!"
We responded:
"Thank you for your kind words, Lynne! We’re glad to hear that you find our local service and staff to be wonderful. It’s great to know you’re pleased with our prices as well. If you need further assistance, feel free to reach out! — Kris Yoder State Farm Agent in Fairbanks"
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Renee King

August 10, 2024

5  out of  5
rating by Renee King
"Veronica was very helpful in answering my questions. She also shared knowledge about Fairbanks that I needed to know as a newcomer in town. She also offered additional help and followed up immediately with an email."
We responded:
"Hey Renee, Welcome to Fairbanks! I'm glad we were able to make some of the transition easier for you. We're proud to help any way we can! Let us know how we can further assist you. Kris Yoder - State Farm"
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Deanna Longoria

August 9, 2024

5  out of  5
rating by Deanna Longoria
"Jamie was very helpful, professional and friendly. She explained everything and answered all my questions regarding our Homeowners and Auto Coverage! Thank you Jamie and State Farm!"
We responded:
"Thanks Deanna! Jamie is a gem for sure. I've been lucky enough to have her on my team for about 8 years! I'm glad we were able to take good care of you. If there's anything you need, give us a call. Kris Yoder-State farm"
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Mads

July 29, 2024

5  out of  5
rating by Mads
"My review is late coming but the past year and a half have been chaotic to say the least. Kris and the rest of the team at statefarm ease the burden for my husband and I soo much after our home burned down. They had advised us years prior to invest in renters insurance and thank goodness we listened. They put us up in a hotel and walked us through the whole process never loosing patience with us. With our families all in the lower 48, Kris and his team felt like family with how supportive they were. I will always recommend Kris, Statefarm, and renters insurance to everyone I know."
We responded:
"Thank you, Mads, for your heartfelt review. We're deeply grateful that our team could support you and your husband during such a challenging time. Your recommendation means the world to us. Let us know if there is anything else we can do for you! - Kris Yoder State Farm Insurance Agent 😊 "
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Diane Moore

July 25, 2024

5  out of  5
rating by Diane Moore
"Very helpful and very pleasant and professional."
We responded:
"hank you, Diane Moore, for your kind words! We're thrilled to hear that you found our team helpful, pleasant, and professional. Your feedback means a lot to us! 😊"
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RízZA

July 19, 2024

5  out of  5
rating by RízZA
"We’ve been using Kris Yoder- State Farm in Fairbanks, AK as our auto insurance for a few years now and they always seem to have an affordable fair quotes in any insurance needs you have. The team members are polite and knowledgeable in all aspects of their job. This go round, Veronica Hassinger was the agent helping us out amend our existing auto insurance and so far, she was delightful to deal with. I highly recommend this place for all your insurance needs."
We responded:
"Thank you, RízZA! We're glad to hear that you've had a great experience with the Kris Yoder State Farm Agent office in Fairbanks, AK. It's wonderful to know that our team had been polite, knowledgeable, and helpful. If you have any questions or need further assistance, feel free to stop by. We appreciate your recommendation! "
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Caroline Estel

July 14, 2024

1  out of  5
rating by Caroline Estel
"The people here are nice and will help you. What happened in my case is that I’ve been being charged 30 dollars more for… wait for it… an 2007 vs a 2024. Yep, my grandma car. The first time I went in to talk to them, the issue was solved. The agent assured me that it wouldn’t happen again. The bill I just got was.. surprise.. exactly what he told me wouldn’t happen. I think these folks are trying their best overall. Unfortunately, my experience hasn’t been great with them. If you choose this office, I hope you have a better experience."
We responded:
"Thank you, Caroline, for your feedback. We understand your frustration, especially with the price changes. It's important to note that insurance companies nationwide are experiencing price increases, which is beyond the control of any individual agency. We appreciate your patience, and We are working to get you a breakdown of all the items affecting your billing. thank you for giving us the opportunity to make things right. – Kris Yoder State Farm Agent"
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Madeline Patterson-O'Dell

July 11, 2024

5  out of  5
rating by Madeline Patterson-O'Dell
"2022 My experience yield: High efficiency and clarity. Less cost. 2024 Veronica is fast, efficient, best quote ever, and kind!"
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Gary Bayless

July 5, 2024

5  out of  5
rating by Gary Bayless
"Whenever I call, they always take care of any situation and so pleasant to deal with thank you so much"
We responded:
"Thank you, Gary! We're glad to hear that our team always takes care of your needs and provides pleasant service. Your appreciation means a lot to us, and we're here to assist you with any situation. – Kris Yoder State Farm Agent"
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Don Evans

June 29, 2024

5  out of  5
rating by Don Evans
"Responsive and helpful. Gets the job done"
We responded:
"Thank you for your feedback! We're glad to hear that you found our service responsive and helpful. Getting the job done efficiently is our priority, and we appreciate your business. If there's anything else you need assistance with, please don't hesitate to reach out. - Kris Yoder State Farm Insurance Agent in Fairbanks"
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Happy Hutson

June 28, 2024

5  out of  5
rating by Happy Hutson
"Excellent service! A credit to the company she represents. Always takes the time to help figure things out. Thank you!!"
We responded:
"Thank you Happy! It's been a joy to serve you over the years. We look forward to taking care of you long into the future. Kris Yoder"
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Brent Mitchel-Gaudet

June 26, 2024

5  out of  5
rating by Brent Mitchel-Gaudet
"Veronica has been professional and responsive to my questions. She is assisting me in finding the appropriate policy for my upcoming vehicle purchase."
We responded:
"Thanks for the shout out Brent! I'm grateful my team was able to assist you and take care of your needs. Customers like you make our job more gratifying. Let us know if we can be of any assistance going forward. Kris Yoder, State Farm"