State Farm® Insurance Agent Kris Yoder
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marcus Barnes
July 22, 2025
1
out of
5
rating by Marcus Barnes
"I went in to have someone removed off my insurance policy, and somehow that got mistaken as taking my car off insurance. For months I was oblivious to the fact that an agent made this mistake, and when I called to fix it, not only did they try to charge me more but the people I spoke to were rude and unprofessional. The callous way in which my issue was handled and the total lack of judgment these people make has consequences. I will now lose my job since I don't actually have insurance and I have had no help or compassion. The employees at Kris Yoders branch are completely inept, and it leave one to wonder how they have a job in the first place? I have never been treated this unprofessionally anywhere by any company before, especially State Farm, whom I've had as my insurance across multiple states. I implore you to work with a different branch, because youre one mistake away from being treated the way I was. This isnt McDonald's, the mistakes this company makes effects real lives and has dire consequences. The complete lack of judgemental and awareness needs to be looked into by someone higher up in the company and I hope this specific branch is shut down."
We responded:
"Marcus, I'm sorry you're frustrated but this is simply inaccurate. My team member executed your request and sent an email authorization for AutoPay, which was never addressed by you. We reached out several times over several months & platforms in an attempt to bring your attention to the status of the account. With no response. We wish you luck with your job and hope you don't ignore notices from your future carrier. "
Deborah Denman
July 19, 2025
5
out of
5
rating by Deborah Denman
"Tracy Nolan is truly one of the best! She was outstanding in every way, she took time with us by helping get our new truck all set up with insurance coverage and cards, made sure we were aware of other promotions as well. We've been with State Farm a very long time but Kris Yoder's team is phenomenal! Highly recommend 5 ⭐️"
We responded:
"She really is a gem. Thanks for your feedback. Kris"
BillCheryl Wood
July 15, 2025
5
out of
5
rating by BillCheryl Wood
"I am writing to say that Erica at Kris Yoder, State Farm was very supportive of me as I was navigating a difficult situation. I am grateful for her help and look forward to many years to come of their service for my car insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
andy sterns
July 15, 2025
5
out of
5
rating by andy sterns
"I always get great help from the agents here!"
We responded:
"We can’t appreciate clients like you enough! We’re trying to maintain good old fashioned customer service."
Adetoh MyToe (AdetohMyToe)
July 11, 2025
5
out of
5
rating by Adetoh MyToe (AdetohMyToe)
"I dealt with Tracy and she was very helpful! I would recommend this agency for car insurance and an easy process. Got my new car, gave them a call, and i was good to drive off the dealership lot in less than 15 minutes."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ariel Traxler
July 10, 2025
5
out of
5
rating by Ariel Traxler
"I highly enjoy working with Kris and her team of professionals. Erica Knupp has been nothing but helpful and a joy to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sherrie
June 30, 2025
5
out of
5
rating by Sherrie
"Kris Yoder and her team are the best! If you need insurance and want professionals, then her office is the choice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
t-rel
June 25, 2025
5
out of
5
rating by t-rel
"Tracy has Great Customer Service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
shorty williams
June 18, 2025
5
out of
5
rating by shorty williams
"Veronica Hassinger helped me tremendously choosing the correct coverage I needed and explained the process in easy to understand terms."
We responded:
"Shorty, I appreciate your loyalty and the relationship our two businesses have formed over the years. Veronica is a joy to work with and I'm glad she served your insurance needs well We appreciate you."
Susan Gaudin
May 23, 2025
5
out of
5
rating by Susan Gaudin
"Really appreciate Veronica's willingness to help us. Super friendly! Thank you."
We responded:
"You can't beat Veronica's smile and laugh. I'm glad you had a great experience. Kris"
Ashley Ramirez
May 20, 2025
5
out of
5
rating by Ashley Ramirez
"Super friendly and helpful. They never mind answering all my questions. They are also really great about remembering their customers!"
We responded:
"You got that right Ashley. We are always willing to answer your insurance questions and we're proud to serve you and Fairbanks!"
Patrick McIntyre
May 19, 2025
5
out of
5
rating by Patrick McIntyre
"Awesome service, very professional and helpful"
We responded:
"Thanks for the shout out, Patrick. It means a lot to us. We try hard to make every experience a good one. Kris"
Richard Barnes
May 17, 2025
5
out of
5
rating by Richard Barnes
"Veronica is very responsive and super cheerful. They make it easy at KY State Farm. The rates seem competitive also. They earned my business."
We responded:
"We will continue to try and earn it every day. Thank you for the opportunity to serve you. Kris"
Laura Russo
May 16, 2025
5
out of
5
rating by Laura Russo
"Helpful! Courteous! And above and beyond! Thank you Tracy and Veronica you both are wonderful and helped so much!"
We responded:
"Teamwork is our Matra. We know we are at our best when we work together. Thank you for your business Laura. "
chad poulsen
May 16, 2025
5
out of
5
rating by chad poulsen
"always there to assist me and great service!"
We responded:
"It's our pleasure Chad! Thank you for taking the time to recognize my crew. Kris"
Deborah Johnson
May 15, 2025
5
out of
5
rating by Deborah Johnson
"Everyone is always very helpful. Doing everything possible to make our experience with State Farm the best! Thanks Tracy for helping me today!"
We responded:
"We sure appreciate your loyalty, Deborah. If you ever need anything, we will do our best to serve. Gotta love Tracy, she's the kindest person I know. "
Nicole Gruver
May 13, 2025
5
out of
5
rating by Nicole Gruver
"Veronica is absolutely wonderful! She is personable, experienced, and incredibly efficient!"
We responded:
"Thanks for taking the time to shoot us some stars Nicole. We appreciate your business and are glad you are happy with the service we provide. Kris Yoder- State Farm Insurance"
sarah woodrum
May 10, 2025
5
out of
5
rating by sarah woodrum
"Veronica was very helpful and attentive. I was able to purchase a new policy in just a few minutes."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jackie Pierce
May 8, 2025
5
out of
5
rating by Jackie Pierce
"Tracy has gone out of her way more than once to accommodate my needs. She's friendly cheerful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Austyn Haider
May 6, 2025
5
out of
5
rating by Austyn Haider
"Always helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tori Shoemaker
May 5, 2025
5
out of
5
rating by Tori Shoemaker
"Veronica Hassinger was so helpful in setting me up with my car insurance. She made everything quick and easy and even helped me with a student discount. Thank you so much!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Pat McIntyre
May 1, 2025
5
out of
5
rating by Pat McIntyre
"awesome service"
We responded:
"Thanks Pat! We really appreciate your business. Let us know if you need anything. Kris"
Kimberly Shriner
April 28, 2025
5
out of
5
rating by Kimberly Shriner
"Switched to them from another state farm broker over a year ago and have to say it was the best decision ever! 10/10 recommend working with Kris and her team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Kris Yoder State Farm. If you ever have any questions or need assistance, we’re here to help!"
James Carinci
April 26, 2025
5
out of
5
rating by James Carinci
"Thank you Tracy for the prompt service you provided. It's comforting to know we are being taken care of with our insurance needs. Great job!"
We responded:
"I'm glad we were able to make your insurance transfer smooth. I'm grateful we were able to make one part of the big move easy for you. Thank you for choosing us as your agency. We look forward to serving you going forward."
Michael Christiansen
April 24, 2025
4
out of
5
rating by Michael Christiansen
"Very friendly and helpful. I'm glad I have a good customer service team to work with."
We responded:
"Thanks Michael! We appreciate you as well. I'm glad you're having a good experience, and we will work hard to earn that 5th star! Kris"