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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

mountain man matt

March 9, 2023

5  out of  5 rating by mountain man matt
"Veronica was very helpful and easy to work with when she helped me get set up with auto insurance for my new vehicle. She was very thorough in explaining and walking me through all of the options that we were talking about making it very easy to follow and understand. She was also more than happy to help answer any questions that I had after I had left the office."

Davya Flaharty

March 8, 2023

5  out of  5 rating by Davya Flaharty
"State Farm is a great friend! Always available and easy to work with. They LOVE what they do and it shows."

Shinesobright Ithurts

March 8, 2023

5  out of  5 rating by Shinesobright Ithurts
"Veronica H was great!"

Brittany Green

February 28, 2023

5  out of  5 rating by Brittany Green
"Jaime was so helpful with my business insurance. She explained everything in detail, let me know of the options and figured out what exactly worked for me!"

Teresa Aguirrezabala

February 13, 2023

5  out of  5 rating by Teresa Aguirrezabala
"I always get prompt and excellent attention. Last week I wanted to add a second car, and got the best attention from Veronica Hassinger. Just a very cheerful and nice agent."

Vadim Paladi

February 9, 2023

5  out of  5 rating by Vadim Paladi
"So professional, so fast and helpful, all time. Thank you!"

Brian Meyer

January 31, 2023

5  out of  5 rating by Brian Meyer
"Jamie is the best! If it wasn’t for her, I wouldn’t be at State Farm. She always is quick on her promises and I feel confident that if I need help, she’ll do whatever she can to accommodate."

Jamia Alexander Ball

January 13, 2023

5  out of  5 rating by Jamia Alexander Ball
"Jamie was extremely helpful and prompt with service. She has been great at answering all of our questions!"

James Carinci

January 9, 2023

5  out of  5 rating by James Carinci
"Excellent, prompt, courteous service. We just moved to Alaska from New York which was stressful enough and obtaining new insurance was made easy with the great customer focus you showed us. Can't thank you enough."

Bonnie Broman

January 7, 2023

5  out of  5 rating by Bonnie Broman
"Great agency with representatives that truly look out for your best interests. Always quick to reply to any questions and great people."

lisa

January 7, 2023

5  out of  5 rating by lisa
"Veronica H was very helpful with our insurance needs and made us feel important. We have not had any issues with State Farm in over 10 years."

Jadelin Craig

January 4, 2023

5  out of  5 rating by Jadelin Craig
"Always takes great care of me! Thanks So much!"

Yoshi A

January 3, 2023

5  out of  5 rating by Yoshi A
"Great Customer Service!!!"

Dianne Marshall

December 30, 2022

1  out of  5 rating by Dianne Marshall
"The app doesn’t work, they can’t help in the office. They are calling and we are on hold. I was hit by another person while parked. They wanted me to contact their insurance company. I got disconnected there. Why have an agent. Dump Jake and hire some good IT people."

Meredith Conner

December 29, 2022

5  out of  5 rating by Meredith Conner
"Veronica H. was a huge help and provided super quick and efficient service!"

andy sterns

December 10, 2022

5  out of  5 rating by andy sterns
"I continue to get great help from the agents here!"

Lam Le

December 6, 2022

5  out of  5 rating by Lam Le
"Veronica H has been very helpful. Save me a lot of money also very patience with me. I buy and sell cars and every time I call she always know what I’m calling for. Thanks for your service"

shorty williams

December 1, 2022

5  out of  5 rating by shorty williams
"Veronica Hassinger helped me tremendously choosing the correct coverage I needed and explained the process in easy to understand terms."

Jamie Hyatt

November 10, 2022

5  out of  5 rating by Jamie Hyatt
"I have always worked with Veronica . H , and she has always been so kind and helpful! Very kind people in this branch!"

Jason Klein

November 1, 2022

5  out of  5 rating by Jason Klein
"Jamie Toennessen is the absolute best to work with! She looks out for our best interests and always looks for ways to help us save. She is on point when it comes to follow-up, knowledge, professionalism, and is the definition of customer service. Every time I work with her it's like talking to a friend- or someone we've known for many years. This holds true for all of Kris Yoder's staff. If you at at another agent, chances are you're missing out."

Andrey Shichanin

October 25, 2022

5  out of  5 rating by Andrey Shichanin
"5 years ago I came in to get a quote for a car I was thinking about buying. Not only did I walk away with a super low monthly payment for my insurance, but Jamie also got me approved for a loan with low interest rate! Ever since then, she's always been there for me and my family. If you looking for someone who truly cares about you, call Kris Yoder State Farm and ask for Jamie!"

Nancy Arpino

October 25, 2022

5  out of  5 rating by Nancy Arpino
"Veronica H. was very helpful. She was quick to give me quotes .She went over the entire policy and answered my questions. Thank you Veronica"

Gabrielle Petersen

October 20, 2022

5  out of  5 rating by Gabrielle Petersen
"Veronica Hassinger has been very helpful with my homeowners insurance coverage! I am not yet in Alaska, and a lot of national companies were tough to work with on policies for Alaska; I am really glad that I reached out to Veronica. She was an absolute delight to speak with and gave me a lot of great information about the policy and being a homeowner in Alaska."

Mark Bertram

October 20, 2022

5  out of  5 rating by Mark Bertram
"Jamie was wonderful. She listened carefully to my needs and responded by designing an insurance policy that fit them perfectly and at the best price. It was clear that Jamie is both knowledgeable and resourceful. She knew the answers to nearly all of my questions, but when she did not, she searched it out until she determined the best solution, and got back to me right away. I truly cannot imagine interacting with a more caring and knowledgeable agent. It is clear customer service is a high priority for State Farm and I cannot imagine going with any other insurance agency."

Laina Red

October 13, 2022

5  out of  5 rating by Laina Red
"I always work with Jamie Toennessen and she goes above and beyond all the time. Not only is she fast and efficient but she’s also very personable. Love her! Definitely the reason I’ve stuck with State Farm for many years."